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Hey Cupply Fit fam, welcome to another episode of the Cupply Fit podcast.
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We are Curt and Deanna Mangum II, your hosts, and we are so excited to get into part two of the Cupply Fit story.
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There's so much more to unpack here.
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I know we've been talking about this since the last episode dropped off.
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There's so much that we've gone through, overcome and we gave them a lot of the I would say, the valleys.
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Yes.
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Not a lot of the peaks on the last episode.
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Yeah, well, that's what it was.
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I mean, when you're first starting a business, you may have some more valleys and trials and tribulations than you do those peaks but now we're going to get into some of those, so we're very excited about it.
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So we left off the last episode talking about selling potentially selling, I should say both of our rings to keep us afloat, to keep Cupply Fit going, and I was a little bit in tears the last episode not so many this time unless it's kind of happy tears.
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But in 2019, we were really putting in more of the sweat and social equity into Cupply Fit and building the brand.
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That was something that we didn't realize how valuable it was at the time.
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We just knew that we had to do it, but then also being a servant leader, having a mission-based business.
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So we were doing a lot of speaking engagements for at-risk youth youth just around the Valley, conferences as well that we were talking to Anything any of those speaking engagements that you enjoyed.
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Yeah, I loved all the speaking engagements and really what triggered me when you said the nonprofits and giving back was that Cupply Fit became a benefit corporation.
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Yes.
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And so at the time we weren't super well versed in like what is a benefit corporation?
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Are you an LLC?
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Are you?
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And I know you were very pivotal in that process of making it that we are a for profit business but we're also using our business as a force for good and that's the benefit corporation aspect and element and I think that led to so many open doors of us continuing to really sow where we want to grow.
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So we were pouring in in the community.
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I think back to the Academies of Math and Science, starting off in Chandler.
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I can giving back.
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Oh my gosh, it was incredible to help the youth right there at Chandler High School.
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So all of those examples really were a segue to what we do now and the bigger speaking engagements and really having a bigger platform.
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Yes, that's so true.
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And then because we did South by Southwest in 2019, the startup spotlight.
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We were one of the top 30 startups in the world at that time.
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That opportunity that, thank goodness, our friend Sierra pushed us to do.
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Shout out to the, to the Omegas, Omega.
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Sapphire Shout out to the Omega and the Omega Wise hey come on, we appreciate you so and that's just the power of friendship.
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Uh, for those that don't know, omega, sci-fi, fraternity incorporated.
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I'm a member, alpha theta chapter, which um celebrating, uh, charter day, so that's, that's something huge.
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Um, but I think about that because the friendship is so important and we're going to talk about that more on this episode is the relationships, the timing, and so that friendship, but also having put in that work right.
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So it wasn't that the fraternity or friendship was what got us the deal per se or got us into the door.
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It really was more so.
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The preparation, like the work that we put in, were there, and then you're connecting the dots and it's like, oh, you're here getting recognized as a top 30 startup at South by Southwest in Austin.
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Let me connect you with values is doing amazing work in the community with creators, with subject matter experts, and it truly opened a door to so many things that we've done in the past.
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You know four to five years.
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It really is just like it's still as amazing that it could start with just something as small as us being at South by Southwest, in the relationships yes, and to your point, that's how we got introduced to Values Partnerships, which they are an incredible organization.
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They are one of the largest social impact companies here in the United States.
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They are black owned as well, so working with them, they have a few clients.
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That's how we were able to get in contact with Walmart, and so when everyone always asks us is like, how are you guys become, you know, walmart influencers and Walmart health partners?
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This started back in 2019.
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It's so, when we talk about putting that time into your brand and putting that time into partnerships, we were able to really advance in 2019, although it was lowest of lows I mean we're talking about on the financial side there was such an uptick when it came to the actual business side, the relationships we were building, that social equity that we were also building as well, that led to these incredible opportunities.
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And so that's when we started also working with Walmart.
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That projected us to be able to work with other clients that values also had at the time.
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But let's be honest, right, we are still financially struggling to some degree.
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So then it came down to okay, we either both have to get the steady Freddy right, the the steady paycheck what is it?
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what's a steady Freddy?
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What's a steady Freddy?
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right the steady paycheck coming in.
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What's a steady Freddie?
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It's a J-O-B Word of the day.
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We just watched Friday Word of the day is J-O-B.
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Job, Job.
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But no, that's real.
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And it's so interesting that you say that too, because what I thought about was in that moment I realized that I had to swallow my pride of by me reaching out and saying, hey, I'm looking for a new opportunity.
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It was really both of us right, Because we were open on whoever ended up getting the right opportunity.
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Like we're going to keep Cup Leafet alive, but it's got to come to the point where this is going simultaneously as some checks is coming in, right, Like we've got to get both things going right.
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We have to get some benefits.
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Like those were all like things that were super important, because you don't want, you know, at the gym you don't want to be deciding if you're going to play basketball or not, and it's based on if you've got the benefits.
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Cause, like man, if I, if an Achilles or something gets pulled out here, don't want to be in a situation where I can't go to urgent care.
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Right, it gets real real, so getting the benefits.
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But what happened?
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And I just think back to and this is for anybody that's in that moment right now where maybe you have a business, maybe you have something that you're working on, it is okay to ask for help.
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So I go back to that moment.
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I'm like man, we're struggling.
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Okay, we've got our 15 RFPs out potential, but the you know, the sales cycle is six, you know, six months on some of these things in healthcare and corporate wellness, being able to put the fillers out and post it on LinkedIn.
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Hey, looking for new opportunities.
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And I was, I didn't post.
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And what held me back from posting before that was I felt like by me saying that I'm looking for new opportunities was me signaling that Cupply Fit is failing, when in reality, we're not failing, we're learning, learning, we're growing.
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We're also bootstrapping and doing it with no funding, literally ourselves.
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So that's a whole nother like lift and and um you know kind of battle that we're climbing.
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So, with that being said, I just I felt like it was the perfect timing and then the doors opened, through relationships with coupley fit, to be able to get connected to ISSA, the international sports sciences association, and it wasn't like I came in as the vice president, like I am now, like that was five and a half years ago.
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I literally came in on inside sales hungry, like when I say starving I, you know, I love Les Brown not literally, but not literally starving, but like Les Brown's, like you got to hungry, and more so in your mindset and your mentality that, like I, literally have to put food on the table whatever it takes.
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So I got a job on inside sales and I'm, you know, education advisor and I'm literally doing phone sales at the time helping people figure out what certifications they wanted, and it was just a grind, but it was like low base salary at the time.
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You can get started, but it's high commission or like unlimited potential, but you got to put the hours in, you have to put the time in and I literally.
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That was a pivotal moment too in our journey, but I was learning so much in that process.
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Yes, and I remember that.
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Do you remember when we sat down and it's?
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It's funny now, but it was not funny then, it's not funny then.
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So if you've been listening to the past couple of episodes, I've been talking about how I am the budgeter, I am the planner, I am the one that is in charge of our finances as well.
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So I remember we have a whiteboard in our office and I'm writing down essentially how long it's going to take for us to be able to dig ourselves out of the hole that we were in.
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Out of the hole means out of debt, Like yeah because it was all numbers.
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It was all numbers, it's all numbers, and I'm working through it, I'm showing him.
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I know too that you're also day to day, so I'm trying to keep it so that it's not so overwhelming.
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I was overwhelmed, y'all.
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You were overwhelmed.
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You were overwhelmed, but I feel like it did give us a great opportunity to say, okay, at this month mark, this is when we're going to break even.
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This is then how we're going to start hitting our profit margins.
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Now don't get me wrong At the same time you're on ISSA.
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I was taking the time to almost kind of rebrand a little bit of what we were doing on social media because, thankfully, in 2019, we were able to build our Instagram page to 20,000 followers.
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So the page that you see now with the two T's is our second page.
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We'll talk a little bit more about that when it comes to the year 2020.
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But we built our page up and that's also another.
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That was another indicator for Walmart to work with us too, because we had the social media following.
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We had the community for gosh three years at that time that we've been building and slowly building throughout the time, and so I remember saying to you I'm so proud of you, I appreciate you so much.
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You are, you know, thank you for going to work for us, all of those things, because it was a grind.
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I remember you.
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I mean talk about what, not necessarily a day in the life, but how early you were waking up.
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You're going into the office with your manager, You're sometimes it's 12, you know 13 hour days and how we worked also together during that time.
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And then also we're still building Cupply Fit on the side, and that was still one of my main focuses while I was also looking for part-time.
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Yeah, no, that was real, that was real.
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And to think about the journey.
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So you go through the journey of like we talked about the pawn shop, the selling of the things, the whiteboard of this is what we need to get out of debt.
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This is like the hole that we're in.
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Thinking about man, credit score dropped, you had all of these things.
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It was just like the epitome of like the struggle is real, but now it's like there's an opportunity, what are we going to do with it?
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And so looking at that light at the end of the tunnel, but it was like there's a, it's a, it's literally unlimited upside, but you just got to put the work in and you decide where, where it falls.
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And so I remember I sold, we had two cars.
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We had your car, we had my car, I sold my car and so now I have this job, but it's a 45 minute commute really 55 minutes if it's in traffic each way.
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So I'm like man, that's two hours in a car.
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I sold my car.
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We're down to a one car household.
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If I drive and take the car to work, he's without a car all day.
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So I'm thinking about this and we're like man, I got my first day in the office.
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I'm like man, is anybody in the East Valley?
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I can carpool with Like and my manager Shout out man, Shout out to Ben, Shout out to Ben, Ben for the win.
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Ben's like man, I'll pick you up.
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Only catch, I open the office at like 5 45 am so I can carpool with you.
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But I just got to pick you up at like 5, 30, 5, 20 am.
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I was like no question, no question, I'm in because also it's saving on gas.
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So that there were so many factors when I first started the job didn't have the gas money to get to work.
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So the reality was it's not even just about like driving the car to work, it's like literally the gas to get back.
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And so you go through that grind of getting to the office at five 45, you're on the phones and I'm making 200 dials a day.
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200 outbound people are hanging up on me, People, some people cussing me out, but some people are super passionate about like.
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I want to get certified, help me believe in the journey and the dream.
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And I'm like oh, let me tell you my experience starting off as a trainer and going back to coming home from college and working out in fitness and it was really this full circle moment.
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But also you mentioned a 20,000 followers.
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We started off and I'm an inside sales but the CEO of the company recognized in our interview.
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I saw you guys on YouTube, I saw your journey at South by Southwest in Austin, Texas, and you guys, with this thing I'm from Austin You're going to be the first like influencer for ISSA that's going to be promoting.
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You're going to be an employee.
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You're going to be like a employee player, like you're an influencer and an employee.
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And I was like we're in like let's, and so it opened.
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So so many doors.
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But I say that grind to your point.
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It's.
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You're there at 5 30, I'm making 200 dials a day.
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The day doesn't end at like three or whenever your eight hours is up, because you're carpooling with the manager.
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So you know the old school.
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You leave when your ride leaves, okay, so I'm looking for the ride by the door, like when are you leaving?
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So sometimes it's 3 30, it's four o'clock, then it's commission-based, so you're making appointments and you're waiting for people to call you back.
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I'm closing deals, laptops up in the car ride to and from work, Like I'm hooked up to his Bluetooth or his hotspot like deals, but we were able to really see the fruits of our labor.
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When you start seeing $10,000 checks drop in a month or different things from the commission hitting back then of like oh, you know, you put up, you know 130,000 in sales or set the company record, Like there's a lot of commission that can be made, but staying humble in that moment because it was crazy.
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But some of those big commission checks would drop in and literally the entire check.
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I had to tell you that.
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You're like baby, you work so hard and I'd love to be able to like we can go out to eat or go do something.
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It's like this entire check is gone towards what's already owed debt, like kind of like back pay different things that were just waiting for this time.
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But I just I think back to that and I'm so grateful because it was a grind, but it does tell you that you can overcome and that with faith over fear, like faith plus works because you can believe, you can have the faith that you'll get an opportunity, but you have to put in the work once an opportunity comes.
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And I remember just like, okay, well, I have to be in a supportive role for him, but then I also need to help.
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This is like I had to build you up too, because there are you.
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You know, over time there were some other nuances behind the scenes that a lot of people don't know about, and we may eventually talk about that, which led into you, uh, losing confidence in yourself, losing confidence and, I think, what you were able to do.
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But I always told you, even through those trials and tribulations, not only do I believe in you, I know that you can do anything that you set your mind to.
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I knew that if you set your mind to it, that you were going to complete it and I said, okay, so what can I do to help support you?
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So I'd make sure all your meals would prep.
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I'd make sure that you would have extra snacks, cause you get a little hangry sometimes.
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I'd make sure that you would have, you know, um, not not your call sheet, but I made a graph for you that included you found the daily like the daily agenda of.
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like this is the day I write Bible verses at the top for you to different Bible verses, just to help you stay motivated and keep going.
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We would talk to each other while you're on break.
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Hey, how's it going?
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What's going on?
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Are you?
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How are you feeling about it?
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That was one thing I was very adamant about is okay, I need to make sure that I'm pouring into you, and that's also just quickly going back to a relationship piece, there's going to be times where maybe somebody in the relationship needs more of you and needs you to pour into them more because of whatever they may be going through, and vice versa.
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And that's the point of a relationship, and we mentioned that even in episode one, where we said relationships are not 50-50 all the time, and most of the time they're not.
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Most of the time somebody else is giving more than they're receiving, or vice versa, and so I remember that also happening.
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But I quickly want to just point out that I'm sure some people are thinking well, why didn't you just you know go to your local bank and just get a business loan?
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Or why didn't you just you know find another funding opportunity?
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And in 2019, we went to a leadership conference, a CEO leadership conference, and we were sitting at a round table with multiple CEOs from around the Valley and even some that were flew in for this conference.
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I'm the only female at this entire table, which is the story of my life in this sense, but as we were listening to people's story, we which is the story of my life in this sense, but as we were listening to people's story, we're hearing the amount of people that are saying that they gave up equity in order to receive funding and they were saying, gosh, I wasn't able to make the moves that I wanted to.
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I wasn't able to.
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I always had to, uh, essentially, have somebody that I answered to.
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And then there was one gentleman, do you remember?
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There was one gentleman who owned 100% of his company and the way that everybody was almost gawking at him unicorn, you're a unicorn.
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And they said if you have 100% of your company, you can do whatever you want.
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Do you know how much I would wish and love to be in your position to not have to have a partner that I answer to, because I needed funding within my first three years.
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So we were taking that into account, as we were kind of going through our struggles and saying to ourselves okay, do we run this pilot, which we did prove Swan.
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We had a gentleman that was going to invest a million dollars into us and you can't just gloss.
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So you can't just gloss over in the same, in the same sit-down roundtable that we got the feedback not to give up equity.
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We also have someone that basically is like hey seven figures, a million dollars.
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Would you guys how much equity?
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This is how much I believe in it, how much equity.
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Are you willing to give up?
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And we're like none.
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None.
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Right now, because we don't want to do that.
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We want to be able to determine, and we've had so many pivots to your point where, if we would have had given up equity or gone to the bank and gotten another, because we did get, like you know, a small business owner and we'll get to some of the tips for small businesses and things that we learned, but it is going to take more time than you think.
00:18:08.115 --> 00:18:12.218
So you get a business, like you know, the bank gives you a line of credit, oh great.
00:18:12.218 --> 00:18:16.067
But now what happens when those checks are due every month?
00:18:16.067 --> 00:18:24.675
And now there's interest on that, and you're like, well, we're three months out from that contract, or we've got something happened personally and we had to use money over here contract, or we've got something happened personally and we had to use money over here.
00:18:24.696 --> 00:18:25.578
Now the business.
00:18:25.578 --> 00:18:47.724
So like there's all of these elements where it wasn't a situation where we just had, uh, you know, some soft cushion to fall back on, or you know, um, funding, right, and so those elements I mean it's a great call out and I I just want to mention because I think there's a lot of people, both, whether they're male, female right in the relationship that not, it's not always 50.
00:18:47.724 --> 00:18:48.948
50 is a great call out.
00:18:48.948 --> 00:18:52.421
Sometimes it is 80, 20 or 70, 30 or your 50.
00:18:52.480 --> 00:19:15.659
50 just looks different, and so you made a great call out because it was so valuable for me to have your support and you understanding that this is the time that I have to grind 100 like, because a lot of times what I typically see and you see this in athletics but you were an athlete as well but you'll see, the athlete that's maybe dating a non-athlete and they don't understand the grind, that's true.
00:19:15.659 --> 00:19:22.702
Like you hear Kobe talk about the mama mentality and like he's got the early mornings, the late nights, the dog get like like three training a day.
00:19:22.702 --> 00:19:25.465
People are like why aren't you hanging out with me, like your partner's?
00:19:25.465 --> 00:19:26.266
Like why aren't you chilling?
00:19:26.266 --> 00:19:30.730
Like why aren't we just at, you know, at home or going to the movies or with me shooting in the gym?
00:19:30.730 --> 00:19:33.652
You weren't with me shooting in the gym, right, like all of those elements.
00:19:33.652 --> 00:19:41.718
So there's this balance of people want the success, they want to be like I want to be with a high achiever, but what comes with that?
00:19:41.758 --> 00:19:42.238
That's true.
00:19:42.518 --> 00:19:44.619
How am I willing to support a high achiever that's true.
00:19:44.619 --> 00:19:52.349
How am I willing to also see like I'm a high achiever as well, and these are things that can help him win in this situation.
00:19:52.891 --> 00:19:54.223
Absolutely and to your point.
00:19:54.223 --> 00:20:06.951
I think that does go back to the athlete mentality, but that also goes back to our foundation and that's the foundation that we built even before we were married that, hey, there's going to be times that we do need to grind.
00:20:06.951 --> 00:20:07.676
We're both grinding.
00:20:07.676 --> 00:20:15.848
You were grinding in the airport at the time for your family business I was still in food and beverage, you know, working in two days, working 24 hours, and so it's just you're.
00:20:15.848 --> 00:20:22.849
You get used to a certain mindset, you get used to a certain grind where you know that this is the time it needs to happen.
00:20:22.849 --> 00:20:28.691
This will eventually slow down, but right now, this is where all hands on deck need to be here.
00:20:28.691 --> 00:20:33.271
So I appreciate you bringing that up because I think that does come full circle.
00:20:33.271 --> 00:20:34.942
But that is.
00:20:34.942 --> 00:20:42.310
I just wanted to touch on that piece of what we learned because people are, I'm sure are, thinking why don't you just go get some funding and things like that?
00:20:42.310 --> 00:20:43.743
So I just wanted to make sure I brought that up.
00:20:43.864 --> 00:20:52.705
And it always sounds easier to just like go get funding just go out and grab money and it doesn't have to pay that back.
00:20:52.705 --> 00:20:54.635
And then even on business loans, there's still going to be some sort of interest on that.
00:20:54.635 --> 00:21:08.557
So it's just you need to figure out what works best for you and what financial help works best for you, and then you know, move, move along that way, cause we know a lot of people too that also were fortunate enough to be able to have their, their family, help them out.
00:21:08.557 --> 00:21:15.482
And shout out to my mom, cause she sure did help us out and we appreciate her so much, but again, it's not to the extent of what we needed at that time.
00:21:15.482 --> 00:21:17.586
And so it's just figuring it out.
00:21:17.665 --> 00:21:22.171
And I also want to preface to you in 2019, I was 28, you're 29.
00:21:22.171 --> 00:21:39.631
So we're still this is before 30 and we're going through some very, not only serious, but then also the the trials and tribulations for being I would say, that's young, for being that young and having to make such hard decisions.
00:21:39.631 --> 00:21:47.364
That young, that's really prepared us, as we're 34 now, to be able to make the hard decisions, and they get easier.
00:21:47.364 --> 00:21:53.707
The more that you can make the hard decisions, the more that you can critically think through them.
00:21:53.707 --> 00:22:01.385
And then, if you have, you know, mentors or people that are there to support you bounce ideas off of them as well.
00:22:01.385 --> 00:22:05.553
The hard decisions get easier, and that's in business, but then also for us.
00:22:05.553 --> 00:22:06.855
That was in our relationship as well.
00:22:06.855 --> 00:22:08.586
They're going to get easier through time.
00:22:09.059 --> 00:22:10.266
Yeah, I love that you mentioned that too.
00:22:10.266 --> 00:22:23.711
And just to touch on something that you said, that it kind of brought me back because we talked about this recently when it comes to that confidence element, because that was a big thing for me at that time where the confidence was shaken in a couple of areas.
00:22:23.711 --> 00:22:26.182
For me, one was I had always identified as an athlete.
00:22:26.182 --> 00:22:34.940
I've been a athlete, a football player, from six, seven years old, all the way until finishing college, supposed to go to the pros in the league, all of these things.
00:22:34.940 --> 00:22:37.367
And now that identity is like changed.
00:22:37.367 --> 00:22:38.833
So that's one shift, all right.
00:22:38.833 --> 00:22:50.721
And then I go into the family business and I'm working with the family in the airport, helping them grow, and I knew that wasn't like, that wasn't my journey and my path and I love being able to support and help.
00:22:50.721 --> 00:22:54.480
But I knew food and beverage wasn't something that I was passionate about, like health and wellness.
00:22:54.480 --> 00:23:04.291
But it's also different with, especially with family, because the a lot, especially other generations right, I'm thinking about our parents, right.
00:23:04.311 --> 00:23:05.478
Yeah, baby memories, grandparents, yeah.